Last updated: June 2026
1. Who We Are
This website is operated by CEOL Academy Japan®, trading as Okawari.
Business address: DAIX 西天満 1101号室, Sugaharacho 10-32, Kita Ward, Osaka 530-0046, Japan
Contact: info@okawarispa.com
We operate the website okawarispa.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit the Site or submit an enquiry.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you submit an enquiry through our contact form. This may include:
- First and last name
- Email address
- Country and city
- Business type and business name
- Message content
- How you heard about us
We do not collect any payment information, as no transactions are processed on this Site.
We may also automatically collect certain technical information when you visit the Site, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is used for Site analytics and security purposes only.
3. How We Use Your Information
We use the information you provide to:
- Respond to your enquiry and communicate with you about a potential partnership
- Assess whether your business is a suitable fit for the Okawari program
- Send follow-up information relevant to your enquiry
- Improve the Site and our services
We will not use your information for unsolicited marketing, and we will not sell or rent your personal information to third parties.
4. Legal Basis for Processing
We process your personal information on the following legal bases:
- Consent — when you voluntarily submit an enquiry form
- Legitimate interests — to respond to business enquiries and operate the Site
- Legal obligation — where required by applicable law
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Enquiry data is typically retained for up to 3 years. If you wish to have your data deleted, please contact us at info@okawarispa.com.
6. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- Service providers who assist us in operating the Site (e.g. web hosting), subject to confidentiality obligations
- Where required by law or legal process
- To protect the rights, property, or safety of Okawari, our users, or others
7. International Data Transfers
As Okawari is based in Japan and operates internationally, your information may be processed in Japan or other countries. We take appropriate measures to ensure your data is protected in accordance with this policy regardless of where it is processed.
For users located in the European Economic Area (EEA) or United Kingdom, your data may be transferred outside of those regions. We ensure such transfers are protected by appropriate safeguards.
8. Cookies
The Site may use cookies and similar technologies to improve your browsing experience and collect analytics data. Cookies are small text files stored on your device. You can control cookie settings through your browser.
We use cookies for:
- Essential Site functionality
- Anonymous analytics (e.g. page views, traffic sources)
We do not use cookies for advertising or retargeting purposes.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access — request a copy of the data we hold about you
- Correction — request correction of inaccurate data
- Deletion — request deletion of your data
- Objection — object to processing of your data
- Portability — request transfer of your data in a machine-readable format
To exercise any of these rights, please contact us at info@okawarispa.com. We will respond within 30 days.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
12. Children's Privacy
This Site is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
CEOL Academy Japan® / Okawari
DAIX 西天満 1101号室, Sugaharacho 10-32
Kita Ward, Osaka 530-0046, Japan
Email: info@okawarispa.com